Error Code
Cause Analysis
Troubleshooting / Solution
HP and -3
Upgraded the incorrect firmware
Upgrade the correct firmware directly.
DFU
DFU mode may be accidentally entered
Unplug the power supply and reboot.
HP ERR
1. Not the newest firmware
2. Triggered headphone amplifier DC protection
3. Unit may be defective
1. Upgrade the newest firmware.
2. Try to turn down the volume level of DX3 Pro+ and reboot, the lineout output mode is recommended if using RCA output (Under the headphone amp output, playing low-frequency songs at high volume level may trigger DC protection, which is normal, it is recommended to turn down the volume)
3. Disconnect all the inputs and outputs of DX3 Pro+ and reboot. If that still not works, unit is considered defective.
Cycle displaying IN and Err
Abnormal input power
Check the power supply and try with other DC15V power supplies.
Cycle displaying INH and Err
Too high input voltage
Check the power supply and try with other DC15V power supplies.
Cycle displaying INL and Err
Too low input voltage
Check the power supply and try with other DC15V power supplies.Row content
Cycle displaying PN and Err
Unit may be defective
Disconnect all the inputs and outputs of DX3 Pro+ and reboot. If that still not works, unit is considered defective.
d-3
Unit may be defective
Check the power supply and try with other DC15V power supplies, disconnect all the inputs and outputs of DX3 Pro+ and reboot. If that still not works, unit is considered defective.