Shipping policy
1. Shipping Coverage
Our current shipping profile supports the following 44 destinations. Availability also depends on the product and market. Shipping coverage does not override brand sales restrictions.
Destinations A
Australia, Belarus, Canada, Czechia, Spain, France, United Kingdom, Hong Kong, Japan, Kyrgyzstan, South Korea, Kazakhstan, Malaysia, Poland, Russia, Singapore, Thailand, United States, Vietnam, Philippines, Slovenia
Destinations B
United Arab Emirates, Belgium, Bulgaria, Germany, Denmark, Estonia, Greece, Croatia, Italy, Netherlands, Portugal, Sweden, Slovakia, Ukraine
Destinations C
Argentina, Brazil, Chile, Colombia, Israel, India, Montenegro, Mexico, Peru
2. Order Processing Time
-
Standard products: Processed within 1–3 business days
-
Customized or made-to-order products: Processed within 3–5 business days
Orders are processed Monday through Friday, excluding public holidays.
Orders placed on weekends or holidays will be processed on the next business day.
Once an order has been shipped, the shipping address cannot be modified.
3. Shipping Methods & Estimated Delivery Time
| Shipping Method | Carrier | Estimated Transit Time |
|---|---|---|
| Standard Shipping | Local Postal Service | 5–20 business days |
| Express Shipping | DHL / FedEx / SF Express | 5–12 business days |
If the selected express carrier is unavailable in certain regions, we may switch to an alternative standard shipping method.
Delivery times are estimates only and may vary due to customs clearance, weather conditions, local logistics, or other factors beyond our control.
4. Shipping Fees
Rates below are in USD and use total order shipping weight, not order value. There is no general USD 50 free-shipping threshold. The available methods and final charge are displayed at checkout before payment.
A
Australia, Belarus, Canada, Czechia, Spain, France, United Kingdom, Hong Kong, Japan, Kyrgyzstan, South Korea, Kazakhstan, Malaysia, Poland, Russia, Singapore, Thailand, United States, Vietnam, Philippines, Slovenia
| Shipping weight (kg) | Standard shipping (USD) | Express shipping (USD) |
|---|---|---|
| 0–30 | 0.00 | 15.00 |
B
United Arab Emirates, Belgium, Bulgaria, Germany, Denmark, Estonia, Greece, Croatia, Italy, Netherlands, Portugal, Sweden, Slovakia, Ukraine
| Shipping weight (kg) | Standard shipping (USD) |
|---|---|
| 0–3 | 0.00 |
| 3.001–7 | 29.90 |
| 7.001–10 | 49.90 |
| 10.001–15 | 69.90 |
| 15.001–20 | 99.90 |
| 20.001–30 | 149.90 |
C
Argentina, Brazil, Chile, Colombia, Israel, India, Montenegro, Mexico, Peru
| Shipping weight (kg) | Standard shipping (USD) |
|---|---|
| 0–3 | 19.90 |
| 3.001–6 | 49.90 |
| 6.001–10 | 69.90 |
| 10.001–15 | 89.90 |
| 15.001–20 | 129.90 |
| 20.001–30 | 179.90 |
No shipping rate is configured above 30 kg. Contact support@emiuzek.com before ordering if a rate is unavailable.
5. Taxes, Duties & Customs
All prices displayed on EMiUZEK.com exclude VAT, customs duties, and import taxes.
Customers are solely responsible for any customs duties, VAT, import taxes, or additional fees imposed by the destination country.
For business purchases requiring a commercial invoice, please contact us at support@emiuzek.com.
6. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Tracking information may take 24–48 hours to update depending on the carrier.
7. Shipping Support
If you have any questions regarding shipping, delivery status, or logistics, please contact:
Our support team will respond within 48 hours on business days.